Service level agreement iso

ISO/IEC 19086-3:2017 Published (Edition 1, 2017) This publication was last reviewed and confirmed in 2022. Therefore this version remains current.

ISO/IEC 19086-3:2017

ISO/IEC 19086-3:2017 Add to cart Convert Swiss francs (CHF) to your currency

Abstract

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

General information

Publication date : International Standard confirmed [90.93] Number of pages Technical Committee :

Life cycle

Now

ISO/IEC 19086-3:2017

A standard is reviewed every 5 years
Stage: 90.93 (Confirmed) Preliminary New project approved Preparatory Committee draft (CD) registered CD consultation initiated Close of comment period CD approved for registration as DIS DIS registered DIS ballot initiated: 12 weeks Close of voting Full report circulated: DIS approved for registration as FDIS Final text received or FDIS registered for formal approval Proof sent to secretariat or FDIS ballot initiated: 8 weeks Close of voting. Proof returned by secretariat Publication International Standard under publication International Standard published International Standard under systematic review Close of review International Standard confirmed International Standard under systematic review Close of review Withdrawal of International Standard proposed by TC or SC Withdrawal Withdrawal of International Standard
Amendments

Provide additional content; available for purchase; not included in the text of the existing standard.

Under development
ISO/IEC 19086-3:2017/CD Amd 1

This standard contributes to the following Sustainable Development Goal

Industry, Innovation and Infrastructure

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